Shipping & Delivery Policy

1. Nature of Services (Digital SaaS & API Access)

2Ticks WA Hub (owned and operated by Business91 Consultants Private Limited, GSTIN: 07AAKCB3519L1ZG) provides cloud-hosted Software-as-a-Service (SaaS), developer REST API gateways, multi-device socket microservices, and Official Meta Cloud WhatsApp infrastructure.

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2. Electronic Delivery Mechanism & Mode

Upon purchasing a subscription plan (QR SIM Device, Official Meta Cloud, or Hybrid Dual-Engine) or API quota booster pack:

• Instant Portal Access: Your developer account and features are provisioned immediately in the web portal (app.2tick.in).
• API Credentials: Your unique Bearer API tokens and endpoint access are activated instantly in your dashboard under API Keys.
• Email Confirmation & Tax Invoice: A digitally signed order receipt and computerized 18% GST tax invoice are automatically generated and dispatched to your registered billing email address from noreply@2tick.in within 60 seconds of successful payment capture.

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3. Delivery Timelines & Turnaround Time (TAT)

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4. Shipping & Handling Charges

All deliveries are 100% electronic. The shipping cost associated with every order on 2Ticks is ₹0.00 (Zero Rupees). There are no customs, packaging, courier, or physical handling fees of any kind.

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5. Delivery Issues & Escalation Support

In the rare event that your account is not credited automatically within 15 minutes of payment deduction (due to banking network delays or webhook latency):

1. Please verify your payment status in your bank app or UPI provider.
2. Forward your Razorpay Payment ID (e.g. pay_...) to our billing and technical operations desk.
3. Our engineering team will manually verify the payment ledger and provision your API quotas immediately.